Refund Policy

The users shall understand that for any online transaction with Planetray Infotech, you shall have a valid credit / debit card. However, the Planetray Infotech shall have the exclusive right to accept or reject any payments made through credit cards.

The services offered by Planetray Infotech shall start from the day the user signs the agreement copy, and the payment is realized.

When you buy our products/services, your purchase is covered by our 48 hours money-back guarantee. If you are, for any reason, not entirely happy with your products/services, we will cheerfully issue a full refund. We develop and sell software that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our products with this special guarantee. To request a refund, simply contact us with your purchase details within 48 hours of your purchase. Refunds are not being provided for services delivered in full such as installation service and provided knowledge base hosting service.

The users shall take note that Planetray Infotech doesn't store any credit card information of any user and doesn't bill the users without their explicit consent.

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